Questions and Answers

Your EV questions answered.

Here you’ll find the answers to a lot of common questions surrounding EV chargers.

Like a mobile phone, all electric vehicles need to be charged to enable them to run. EV chargers provide the ability to charge your vehicle by pulling an electric current to the vehicle up to 4 times faster than your standard plug sockets.

Kilowatt. This is used when talking about the output speed of EV chargers.

You will not require planning permission however, you will need to notify your Distribution Network Operator (DNO) when you have an electric vehicle (EV) charger fitted at your home. The DNO is responsible for managing the local electricity distribution network and ensuring its stability and safety.  We will do this on your behalf.

By notifying the DNO, they can consider the increased demand on the local electrical infrastructure due to the EV charger. This helps them plan and manage the network effectively, ensuring that it can accommodate the additional load without causing any issues.

Notifying the DNO is a proactive step to ensure the safe and efficient operation of your EV charger and to avoid any potential strain on the local electricity network.

It will take approximately half a day to fit the charger.

Installation includes a quality EV unit of your choosing, and a separate consumer unit with surge protection to meet current regulations.  Full test and inspection and appropriate certification.

The cost to run an EV charger will depend on several factors, including the electricity rate in your area, the power rating of the charger, and the amount of time you spend charging your vehicle.

Here are some steps to assist you with estimating the cost:

  1. Determine the power rating of your EV charger: The power rating is usually measured in kilowatts (kW) and can vary depending on the charger model. Common power ratings range from 3.7 kW to 22 kW or higher.

  2. Check your electricity rate: Contact your electricity provider or review your energy bill to find the cost per kilowatt-hour (kWh) for your specific tariff. This rate can vary based on your location, time of day, and type of tariff (e.g., fixed, variable, or time-of-use).

  3. Calculate the charging time: Estimate the average hours per day or week that you will use the EV charger. Multiply this by the power rating to determine the total kilowatt-hours consumed during that period.

  4. Calculate the cost: Multiply the total kilowatt-hours by the electricity rate per kWh to calculate the approximate cost of running your EV charger for that period.

    Keep in mind that electricity rates can differ between peak and off-peak hours, so it’s worth considering any time-of-use or flexible tariffs that may be available in your area. Additionally, other factors such as energy efficiency and charger utilisation can affect the overall cost.

  1. Install your EV charger in a well-lit and visible area on your property. This can discourage potential theft or vandalism.

  2. Ensure that your EV charger is securely mounted to a solid structure, such as a wall or post. This makes it more difficult for thieves to remove the charger.

  3. Secure the cable: Some EV chargers have built-in cable locks or mechanisms to secure the charging cable. Make sure to use these features to prevent the theft of the cable.

  4. Consider using EV chargers with smart charging capabilities. These features allow you to monitor and control charging remotely, receive notifications, and track charging activity.

  5. Regularly check for software updates: Keep your EV charger’s firmware and software up to date. This helps address any security vulnerabilities and ensures you have the latest security features.

  6. Consider fitting a lockable enclosure around your charger.

 Yes, and we will ensure that the warranty documentation is completed and registered.

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